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Telecommunications
Telecom is one
of the sectors that are redefining
themselves. Even though convergence
has been hot topic for a while, we
are seeing signs of acceleration in
convergence only now. The current
market is characterized by severe
competition for subscriber base, over
capacity in certain areas and pricing
pressure to manage growth. Changing
regulations in some of the emerging
markets also provide unprecedented
opportunities. Many of the services
which were value adds a few years
back have become a norm for the enterprise
customer today. The emerging markets
see rapid growth adding millions of
customers while developed markets
show signs of consolidation.
We observe the following as strategic
issues that surround Telecom companies
today:
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Ability to define
and deliver new offerings with consistent
quality
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Understand customer
usage behavior and drive higher
ARPU
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Gain 360 view
of customer and provide superior
customer care
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Tightly integrate
systems to manage accounts, services
& collections
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Revenue prediction
and managing customer churn
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Manage and maintain
the assets for better leverage
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Manage channels
for better penetration and customer
service
We posses strong domain, ERP and
application knowledge, and we believe
we could be a good consulting partner
for Telecom companies to support their
need for subscriber base growth, new
services introduction, consistent
customer service and better management
of resource. Call on our Telco practice
to know more about how we can help
you.
Telecom Offerings
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ERP Implementation
– covering Financials, Asset
Management, Procurement, Inventory,
CRM and HCM
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Building Subject
Marts on Sales, Customer Churn,
Customer/Accounts, Revenue Finance
and Channels
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Custom developed
solutions in the area of dealer/channel
management and point-of-sale
Our Consultants in Telecom
Project Management and Solution Design
for a regional Telecom company in
Middle East.
The engagement covered Process consulting
in procurement, revenue prediction,
and financial reporting and implementation
of Oracle General Ledger, Fixed Assets,
Accounts Payables, Accounts Receivables,
Purchasing, Inventory Management,
Integration with Point of Sale and
Post-paid billing systems, various
subject marts using OFA, OSA and Discoverer
Implementation Audit and consulting
on Costing model for the subsidiary
of a European Telecom equipment manufacturer
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Banking and Financial